We know how much you care about the way your personal data is used. We are committed to protecting your privacy, and we have created this policy to explain what information we collect, how your information is collected, and how we may use it.
As you will see reading this document, we only use the information collected to improve our services for our users. If, after reviewing the policy you have any further questions, feel free to contact us.
1. Information we collect
a. Account information
When you register to our site, we ask for your personal information. This information may include your name, billing and mailing address, email address, phone number, and credit card information.
We use a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use your billing information for any purpose except for credit card processing on our behalf. They only share the minimum with us. We do not receive any of your credit card details from the payment gateways.
You may receive occasional marketing communications regarding our services. You can opt-out by following the unsubscribe instructions included in our communications themselves.
b. Testimonials or feedback
From time to time, we publish customer testimonials on our website that may contain personal information. We obtain the subscriber’s consent to post their names along with their testimonials. To request the removal or update of your personal information from a testimonial please contact us.
c. Log files
When you visit our website, our servers automatically record information that your browser sends. This information may include IP Address, date and time, browser type, length of visits, pages clicked on, and so forth. Under no circumstances we can tell who you are by examining our log files.
When you browse use our site, we send "cookies", which are pieces of information, to your computer. We use those cookies to distinguish you from other users of our website. This helps us to provide you with a good experience and also allows us to improve our site. Most browsers allow you to block and delete cookies. However, if you block our cookies, our services may not work properly.
e. Third party cookies
f. Web beacons
Our third party partners may employ web beacons to track online user behaviour to help us better understand what content is more effective. Web beacons are tiny graphics with a unique identifier that are embedded in websites and in newsletter emails. With web beacons, our third party partners may collect information such as your IP address, your browser or email client type, and other similar details. We use the data from our third party partners to improve our services.
2. How we use your information
- To create your account.
- To bill you for our services.
- To provide customer support.
- To better understand your needs and interests.
- To send newsletters.
- To personalize your experience.
- To improve our services.
- To send you updates and alerts and to contact you about your account.
- They will be transfered in the case of a sale, merger, consolidation, or acquisition.
- They will be supplied to the authority to respond to subpoenas, court orders, to exercise our legal rights or defend against legal claims.
We take all the necessary precautions (including administrative, technical, and physical measures) to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
We follow generally accepted industry standards to protect your information, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, however, is 100% secure. Therefore, while we strive to use all the commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
When you enter sensitive information (such as credit card number) on our order form, we encrypt the transmission of that information using secure socket layer technology (SSL).
4. Accessing and updating your information
If you are our customer and would like to access or delete information that you provided, you may do this by either signing in to our site and editing your profile, or by emailing us. We will respond to your request within 30 days. We may decline to process unreasonable requests or requests that are not otherwise required by local law.
If you have any questions about this policy or about our privacy practices, you can contact us at:
Address: Calle Arco Iris, 36 - 35542 Arrieta (Las Palmas) - Spain.
Telephone: +34 663 391 993
Last updated: February 26, 2016